MaiDispatch · Privacy Policy · Last updated: 9 Nov 2026

Privacy Policy

MaiDispatch (“we”, “us”) provides workforce dispatch software for cleaning and field teams. This policy describes how we collect, use, and share information when you use the MaiDispatch Admin and Worker apps and related services.

Information we collect

Account data: name, email, and authentication identifiers (Firebase Auth; Apple / Google sign-in when used).
Company & job data: company profile, job sites, schedules, messages, and photos you upload for job documentation.
Location: precise location when required for on-site clock-in/out and geofence compliance (Worker app may use background location during an active shift). See in-app GPS consent for details.
Purchase / subscription data: processed by Apple, Google, and RevenueCat when you subscribe; we receive entitlement status, not full card numbers.
Device / diagnostics: basic device and crash/performance signals as provided by the OS and our vendors.

How we use information

Provide dispatch, scheduling, messaging, and compliance features.
Verify on-site presence and protect against time-fraud where geofencing is enabled.
Process and restore subscriptions.
Secure the service, prevent abuse, and comply with law.

Sharing

We share data with service providers that process it on our behalf, including Google Firebase (Auth, Firestore, Storage), Apple / Google for sign-in and in-app purchases, and RevenueCat for subscription status. We do not sell personal information.

Retention & deletion

You may delete your account in the app (Profile → Delete Account). That removes associated Firestore profile data we control and attempts to delete your Firebase Auth user (re-authentication may be required). Company owners deleting their account may also remove company records.

Your rights

Depending on your location (including GDPR / CCPA), you may have rights to access, correct, delete, or export personal data, and to object to certain processing. Contact support@maidispatch.com.

Children

MaiDispatch is not directed to children under 13 (or the equivalent minimum age in your region).

Contact

Compliance / privacy: support@maidispatch.com